Service Approach

At FM Solutions, we integrate and manage technical and office support services to provide full facilities management to companies who wish to maximise business efficiency and cost effectiveness.

This is supported by our processes, procedures and sourcing methodologies as well as our IT system that includes:

  • Asset management
  • Computer aided facilities management (CAFM) system
  • Call centre/ help desk systems
  • Health, safety and environmental management
  • Financial management

Through a six step consultative process, the best approach is identified and implemented to achieve success.

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Policies, processes and quality standards are embedded in our CAFM system and driven by stringent health and safety standards. Financial systems are rigorous and tailored to provide our clients with measured value and savings.

Our services are driven by key FM principles:

  • Productivity and efficiency
  • Cost control and reduction
  • Risk mitigation
  • Facilitating business change and effective change management
  • Sustainable service
  • Asset reliability and performance
  • Value beyond savings
  • Life cycle performance
  • Best practice
  • Demand management